OBIEE11g – Import Data – Connection Failed Error

If you get “The connection has failed” error while trying to import data from the database using OCI call interface in RPD, perform the below steps.

1. Add the tnsnames.ora file in the BI Home Directory
Ensure, you add all the data source tns entry details in the tnsnames.ora file
Copy the tnsnames.ora file from Oracle Home (Root directory: \App\User\Product\Network\Admin) and paste the file to the below location in OBIEE11g directory
Root directory: \OBIEE11g\Oracle_BI1\network\admin and
Root directory: \OBIEE11g\oracle_common\admin

2. Add the tnsnames file location path in User.cmd file
Add the tnsnames file location path from one of the above location in the user.cmd file. The user.cmd file is found in the below location
Root directory: \OBIEE11g\instances\instance1\bifoundation\OracleBIApplication\coreapplication\setup